Stephanie High - Speaker, Educator, Consultant

Spokane, WA · She / Her

Stephanie High

Psychology nerd. Global nomad. CRM specialist. Founder. PhD candidate. The kind of person who moves to Spokane and turns it into a movement.

Origin Story

The long way around is the only way worth taking.

What happens when a psychology nerd gets a passport, a tolerance for chaos, and absolutely no interest in doing things the normal way? Apparently, this.

01 · San Diego → Tokyo

Sony at 18. Tokyo instead of home.

She started at Sony in San Diego at 18, got promoted to a global role in Tokyo, and said no thank you to coming back. Instead, she walked across town to work for ASICS. She stayed in Japan for nearly a decade — because, apparently, San Diego wasn't interesting enough.

02 · Japan → Belize

Freelancing through Mexico and Belize for over a year. No, really.

When she finally left Asia, she didn't, as a normal person might, get on a plane home. She freelanced through Mexico and Belize for over a year. She came back to the US when a family member passed in San Diego. The universe has a way of making decisions for you when you won't.

03 · COVID → Spokane

Then COVID happened to everyone.

When the dust settled, she looked around and thought — Spokane. Sure, why not. What happened next was either a glow-up or a psychological event, depending on your perspective.

04 · Now

Three companies. A PhD. A regional movement.

She finished her master's in performance psychology, relaunched her company with credentials behind it, and founded HIKE with Her — a women's community with one completely unambiguous mission: make Spokane the best place in the nation for women to build a business, a career, a family, and a life. She is a PhD candidate while simultaneously running three (technically four) companies, building a regional movement, and apparently still finding time to have opinions about everything.

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The Portfolio

Four companies. One common thread: building things that matter and create long-term impact.

Trauma-Informed

Kaizen Catalyst

Where performance psychology meets operational systems — coaching and consulting for founders and teams who are ready to build something that actually scales. Not motivation. Architecture.

Tech Platform

KaizenCRM

All-in-one business platform built for service businesses that need a serious CRM without a serious IT team. Setup, management, and ongoing optimization — done for you.

Tech Advisory

KaizenCX

Technology and operations consulting rooted in performance psychology. Because the best systems aren't just efficient — they're built around how people actually behave.

Local Community

HIKE with Her

A women's movement with one mission: make Spokane the best place in the nation for women to build a business, a career, a family, and a life. Not a networking group. A movement.

Why so much KAIZEN?

Everyone thinks they know what kaizen means. They read it in a productivity book, slapped it on a vision board, and decided it means getting 1% better every day until you're a morning routine with a podcast.

That's not kaizen.

Kaizen is the janitor to the CEO, working toward the same goal, where the janitor's idea is just as likely to change everything. It's not a self-improvement philosophy. It's a collective one. The whole system moves, or nobody does. She didn't read about this. She lived inside it — nearly a decade in Japan, working at two of the country's most iconic global brands, watching what actually happens when an entire organization is oriented around a shared mission. So when she named her companies Kaizen, she wasn't being clever. She was being literal.

Everyone in the room matters. Every system touches every other system. The work is collective or it isn't working. That's not a brand value. That's just how she operates.

Credentials & Background

Four countries lived in. Over 48 visited. The resume is just the beginning.

Education

PhD Candidate, specializing in Minority Trauma & Community Resilience

Education

Master's of Art in Performance Psychology

Certification

Certified Personal Trainer (ACE)

Certification

Rescue Diver (TDI SDI)

Certification

Professional in Human Resources (PHR)

Corporate

Sony · Tokyo · Marketing and Product Marketing

Corporate

ASICS · Japan · Marketing and New Business Development

Personal

SA Survivor, Complex PTDS, PCOS, Dog Mom

©Stephanie High. 2004-2026. All Rights Reserved.